Aircall pricing in 2026: the licence floor, the add-ons, and the real bill
Aircall’s pricing page is unusually complete — it publishes the licence prices, the minimums, the per-number fee and every add-on rate — and almost nothing written about it puts those lines into one monthly number. This page does. Everything below was read from aircall.io/pricing in a browser on September 9, 2026; the cards render client-side, so anything quoting Aircall from a cached fetch is quoting an older page.
Aircall plans and prices
| Plan | Per licence, annual | Per licence, monthly | Minimum licences | Real monthly floor |
|---|---|---|---|---|
| Essentials | $30 | ~$40 | 3 | $90 |
| Professional (has the Power Dialer) | $50 | ~$67 | 3 | $150 |
| Custom | Quote only | Quote only | 25 | Quote only |
Annual prices as published on aircall.io/pricing, September 9, 2026. The monthly column is derived from the page's own "ANNUALLY -25%" toggle and is approximate. Prices change without notice and are not quotes.
Essentials covers unlimited inbound and unlimited outbound calls within the US and Canada, 250+ integrations, IVR, call recording, SMS and MMS, and a softphone. Professional adds the outbound sales layer — Power Dialer, voicemail drop, outbound call campaigns — plus Salesforce CTI, mandatory call tagging, advanced analytics and live monitoring, and it lifts the recording retention from one year on request to unlimited. If you are buying Aircall to dial lists, Professional is the plan, which makes $150 the number to budget rather than $50.
Aircall cost per user is not what a user costs
Three lines separate the advertised licence price from the invoice, and all three are on Aircall’s own page:
- The three-licence minimum. One person on Professional pays $150, the same as three. Two people pay $150. The effective per-user price only reaches $50 at three reps and stays there after.
- Numbers are per account, not per user. One local or toll-free number is included with the plan and every additional caller ID is $6 a month. An outbound team wants one per rep, so three reps add $12 a month and ten add $54.
- The AI you were shown in the demo is an add-on. AI Assist, which is where call summaries, topics, sentiment and call scoring live, is $9 per licence per month; AI Assist Pro with live transcription and playbooks is $49; Analytics+ is $15.
Aircall add-on pricing, per licence per month
| Add-on | Price | What it carries |
|---|---|---|
| AI Assist | $9 / licence | Call summaries, key topics, talk-to-listen, action items, sentiment, call scoring, CRM logging |
| AI Assist Pro | $49 / licence | Everything in AI Assist plus live transcription, playbooks, live prompts, automated call scoring |
| Analytics+ | $15 / licence | Call heatmaps, live team monitoring, agent deep-dives, unlimited history, scheduled exports |
| WhatsApp in Aircall | $10 / licence | WhatsApp messaging on your existing numbers; messaging rates on top |
| Aircall for Salesforce Voice | $30 / licence | Call controls inside the Salesforce Omni-Channel widget |
| Additional phone number | $6 / number | Beyond the one included per account, all tiers |
| AI Voice Agents | from $0.19 / min | Bundles from 500 minutes for $175; pay-as-you-go $0.49/min. 50 free minutes per account per month |
Published on aircall.io/pricing, September 9, 2026. Add-ons are billed per licence, so on a three-licence minimum you buy three of them even if one person uses the feature.
That last sentence is the one that surprises people. Because add-ons are per licence and the licence count has a floor, a solo caller who wants AI call summaries on Aircall pays for three AI Assist seats — $27 a month — on top of the $150 licence floor.
The whole bill: Aircall against a dialer on your own Twilio, at 1, 3, 5 and 10 reps
| Reps | Licences billed | Aircall Professional | Aircall kitted | DialSheet, 34 dials/day | DialSheet, 150 dials/day |
|---|---|---|---|---|---|
| 1 | 3 | $150 | $177 | $39 | $70 |
| 3 | 3 | $150 | $189 | $97 | $190 |
| 5 | 5 | $250 | $319 | $155 | $310 |
| 10 | 10 | $500 | $644 | $300 | $610 |
"Kitted" is Professional licences plus a caller ID per rep at $6 and AI Assist at $9 a licence — the shape most outbound teams actually buy. DialSheet columns are Pro software from our published pricing plus that team's own Twilio bill, computed in code: billed talk minutes, the browser leg including unanswered ringing, and one number per rep. Aircall's minutes are bundled, so its columns do not move with dial volume and ours do.
The ten-rep row is where the pricing models diverge hardest. Aircall charges the same $50 for your tenth rep as your first, so ten licences is $500 a month before numbers or AI. The team case is arithmetic before it is anything else: Aircall charges the same rate for your tenth rep as your first, so 10 seats is $500 a month, while DialSheet is $29 for the first seat and $19 for each one after it, $200 in all, a difference of $300 a month that widens every time you hire. What that buys is a product built for teams: assign leads to reps, or let the team work a shared pool, a caller ID per rep, pinned to that rep, shared call scripts, so a new hire opens the same way as the floor, a team dashboard: assigned, connected, meetings booked, no-answers and talk time per rep, over any date range.
The counterweight, and the reason the licence floor matters more than the seat price for small teams: a solo caller running 400 dials a day — heavier than anyone on our books — is $135 a month all-in here, still under Aircall’s $150 floor for a single person. It is the floor, not the per-seat rate, that decides this comparison below three reps.
If you are buying for a team
The team case is arithmetic before it is anything else: Aircall charges the same rate for your tenth rep as your first, so 5 seats is $250 a month, while DialSheet is $29 for the first seat and $19 for each one after it, $105 in all, a difference of $145 a month that widens every time you hire. What that buys is a product built for teams: assign leads to reps, or let the team work a shared pool, a caller ID per rep, pinned to that rep, shared call scripts, so a new hire opens the same way as the floor, a team dashboard: assigned, connected, meetings booked, no-answers and talk time per rep, over any date range.
What that buys on our side, verified against the product rather than a roadmap: assign leads to reps, or let the team work a shared pool, a caller ID per rep, pinned to that rep, shared call scripts, so a new hire opens the same way as the floor, a team dashboard: assigned, connected, meetings booked, no-answers and talk time per rep, over any date range, CSV export of the whole stats table, invite by email with seats managed in one place. What it does not buy is Aircall’s inbound half — smart routing, queue callback, IVR menus, mandatory call tagging and live monitoring are Professional features with no DialSheet equivalent, and if your team answers as well as dials, that is the trade you are making.
Which power dialer should you actually buy?
DialSheet
You are one or two people dialing a list. Aircall bills three licences whether or not you have three people, so one person on the tier with the Power Dialer pays $150. DialSheet is free for one person, with a list of up to 500 leads and 500 calls a month, then $29/month, then $19 per seat, with no minimum.
DialSheet
You run an outbound team of three to ten and dial under ~116 a rep a day. Same outbound workflow — power dialer, recordings, transcripts, AI summaries, script scoring, sequences — for $200 of software at ten seats against $500 on Professional, before Aircall’s $6 numbers and $9 AI Assist licences.
Aircall
Your reps sustain more than ~116 dials a day each. Bundled US and Canada minutes stop the bill moving. Past that volume Aircall Professional is cheaper than Pro plus metered Twilio, and the gap widens the harder you dial.
Aircall
You need an inbound phone system as well as outbound. IVR menus, support queues, smart routing, queue callback and desk phones. DialSheet is outbound only and has no equivalent to any of it.
Aircall
Salesforce is where your team lives. The Salesforce CTI on Professional and the Salesforce Voice add-on at $30 a licence are a deeper two-way integration than our REST API and MCP server.
Questions people actually ask
How much does Aircall cost per user in 2026?
Aircall lists Essentials at $30 per licence per month and Professional at $50 per licence per month on annual billing, as published on aircall.io/pricing on September 9, 2026. The pricing toggle reads "ANNUALLY -25%", so month-to-month works out at roughly $40 and $67 a licence. Both plans carry a three-licence minimum, so the smallest Aircall account is $90 a month on Essentials and $150 on Professional. The Custom tier starts at 25 licences and is quote-only. The per-user number is not the price you pay; the licence floor is.
Does Aircall have a minimum number of users?
Yes. Essentials and Professional both require three licences, and the pricing page states it as "3 licenses for $90/month" and "3 licenses for $150/month" billed annually. That means a solo caller or a two-person team pays for three seats regardless, so the effective price for one person on the plan with the Power Dialer is $150 a month. The Custom tier raises the minimum to 25 licences. This is the single biggest gap between Aircall's advertised price and a small team's invoice.
Which Aircall plan has the Power Dialer?
Professional, at $50 a licence per month on annual billing. The pricing page lists "Advanced sales features including Power Dialer & Voicemail Drop, and outbound call campaigns" under Professional only; Essentials does not include them. With the three-licence minimum that makes $150 a month the cheapest way to buy an Aircall account with a power dialer, checked September 9, 2026. Salesforce CTI, mandatory call tagging, advanced analytics and live monitoring sit on the same tier.
What does Aircall charge for extra phone numbers?
Every Aircall plan includes one local or toll-free number per account — not per user — and each additional number is $6 a month, on Essentials, Professional and Custom alike, as published on September 9, 2026. An outbound team wanting a caller ID per rep therefore adds $6 for every rep after the first: three reps is $12 a month on top of the licences, ten reps is $54. Almost no comparison page on the internet includes this line, and it is the one that turns a per-seat quote into an invoice.
What are Aircall’s add-ons and what do they cost?
Priced per licence per month on September 9, 2026: AI Assist $9 (call summaries, topics, sentiment, call scoring), AI Assist Pro $49 (live transcription, playbooks, real-time coaching), Analytics+ $15 (heatmaps, live monitoring, unlimited history), WhatsApp $10, and Aircall for Salesforce Voice $30. AI Voice Agents are separate and usage-priced from $0.19 a minute, or $0.49 pay-as-you-go, with 50 free minutes per account per month. A three-rep team on Professional wanting a caller ID each and AI call summaries is $189 a month, not $50 a seat.
Is Aircall cheaper than a dialer on your own Twilio account?
Below about 116 dials a rep a day at three reps, no. A kitted three-rep Aircall team is $162 a month for licences and caller IDs before any add-on, and it does not move with volume. DialSheet is $29/month, then $19 per seat plus your own Twilio at ~$0.014/min a minute — about $97 a month for three reps at a normal outbound pace. Above roughly 116 dials a rep a day (123 at five reps) the metered bill passes Aircall's fixed one, and Aircall becomes the better buy. Put differently: a bundled $50 seat starts winning past about 1,658 billed minutes a rep a month.
Aircall prices were read from aircall.io/pricing on September 9, 2026 and change without notice; they are list prices for comparison, not quotes, and your negotiated rate may differ. DialSheet figures are computed from our published pricing and Twilio’s published rates. We build DialSheet, so weigh this as a disclosed first-party comparison and check Aircall’s page before you buy.