Competitor pricing · 2026
PhoneBurner pricing in 2026: the plans, the add-ons, and the whole bill at 1 to 10 reps
Last updated September 4, 2026 · prices read from phoneburner.com/pricing the same day
PhoneBurner publishes its prices, which already puts it ahead of half the category. What the pricing page does not do is say which plan a rep who wants to dial from a headset actually needs, or compare its bundled-unlimited seat against a metered alternative at the volume a cold caller really runs. Both are below, with the arithmetic done in code so it cannot drift.
The short answer
$140, $165 or $183 per user per month on annual billing; $165, $195 or $215 month to month. Unlimited US calling on every plan. The browser softphone starts on Professional, so that is the real entry price for a headset dialer; SMS and transcription are Premium; ARMOR is extra. Three reps on Professional annual: $495 a month. The same three on a free dialer with their own Twilio: about $117–$210 all-in.
PhoneBurner sells unlimited dialing inside the seat; DialSheet sells the software and lets Twilio bill you wholesale. Same power dialer, recordings, transcripts, AI summaries, script scoring, sequences and a built-in CRM, at $29/month per seat with free for one person, with a list of up to 500 leads and 500 calls a month and calls at ~$0.014/min a US minute and ~$1.15/month a number, billed to you by Twilio — about $195 a month all-in for five reps against $700–915 at PhoneBurner list. The crossover is volume: unlimited wins once a rep talks enough minutes, and this page works out where.
The three plans
| Plan | Annual (per user/mo) | Monthly | What it includes | What it does not |
|---|---|---|---|---|
| Standard | $140 | $165 | Unlimited US calling, power dialing, CRM | No softphone (dial in from your own phone), no SMS, no transcription or AI |
| Professional | $165 | $195 | Adds browser softphone, live monitoring and coaching, open API | No SMS, no transcription or AI note-taker |
| Premium | $183 | $215 | Adds SMS (1,000/month), call transcription, AI note-taker | ARMOR spam protection is still an add-on |
Feature placement per the plan comparison on phoneburner.com, September 2026. PhoneBurner is single-line by design; there is no parallel or multi-line dialer at any tier. The pricing page describes a free team admin account for evaluation rather than a free plan.
The whole bill: PhoneBurner vs a free dialer on your own Twilio
Per-seat dialers bundle US minutes, so comparing their seat to a software-only seat flatters the cheap side. The fair line is software plus telephony. DialSheet is $29 a month for the first seat and $29 for each teammate; Twilio bills ~$0.014/min on the carrier leg, $0.004/min on the browser leg including ringing time, and ~$1.15/month per number. Light is 34 dials a rep a day (about 399 billed minutes a month, ~$10 of Twilio); heavy is 150 dials (about 1,743 billed minutes, ~$41).
| Reps | PhoneBurner Standard | Professional | Premium | DialSheet + Twilio, light | DialSheet + Twilio, heavy |
|---|---|---|---|---|---|
| 1 | $140 | $165 | $183 | ~$39 | ~$70 |
| 3 | $420 | $495 | $549 | ~$117 | ~$210 |
| 5 | $700 | $825 | $915 | ~$195 | ~$350 |
| 10 | $1,400 | $1,650 | $1,830 | ~$390 | ~$700 |
PhoneBurner columns use annual pricing; month-to-month is 15–18% more. DialSheet columns assume 25% of dials reach voicemail (one billed minute each) and 10% reach a person for three minutes, 21 working days. A solo caller under 500 calls a month pays $0 for the software.
Where PhoneBurner is the better buy
Bundled-unlimited beats metered once a seat bills more than about 6,103 minutes a month, which is the Standard seat price minus a DialSheet seat and a number, divided by the two Twilio legs. A rep at 150 dials a day bills roughly 1,743, so a cold-calling floor does not get there; an inbound-heavy or long-conversation team can. PhoneBurner also wins when you want one vendor for calling, texting, transcription and spam protection with a named support line and no Twilio console, and when the team runs eight-hour talk-time days rather than dials. Its ARMOR add-on and per-call quality reputation are real; it is the right tool for a team that has decided minutes are not its constraint.
Things to check before you sign
- Which plan the softphone is on. Standard has no browser softphone; reps dial in from a phone. If you pictured a headset and a browser, price Professional.
- Annual versus monthly. The headline numbers are annual; monthly is $165, $195 and $215. Decide how sure you are before you take the discount.
- Add-ons. ARMOR is extra on every plan. SMS is Premium-only and capped at 1,000 a month.
- Number ownership. Ask what happens to your numbers and recordings if you leave. On your own Twilio they are yours by construction.
Power dialing at $29/month per seat, with metered Twilio minutes.
DialSheet is free for one person and $29 a month, then $29 a seat, with recordings, transcripts and AI coaching on Pro, on your own Twilio at ~$0.014/min. No Twilio? A managed line with a number and 1,500 minutes is $49/month.
Start freeIf you are buying for a team
The team case is arithmetic before it is anything else: PhoneBurner charges the same rate for your tenth rep as your first, so 10 seats is $1,400 a month, while DialSheet is $29 for the first seat and $29 for each one after it, $290 in all, a difference of $1,110 a month that widens every time you hire. What that buys is a product built for teams: assign leads to reps, or let the team work a shared pool, a caller ID per rep, pinned to that rep, shared call scripts, so a new hire opens the same way as the floor, a team dashboard: assigned, connected, meetings booked, no-answers and talk time per rep, over any date range.
What a team actually gets
- assign leads to reps, or let the team work a shared pool
- a caller ID per rep, pinned to that rep
- shared call scripts, so a new hire opens the same way as the floor
- a team dashboard: assigned, connected, meetings booked, no-answers and talk time per rep, over any date range
- CSV export of the whole stats table
- invite by email with seats managed in one place
Which power dialer should you actually buy?
Our opinion, and we are not neutral
We build DialSheet, so weigh this accordingly. Having priced every dialer in this category line by line: for a team whose day is dialing a list, DialSheet does the same core job as PhoneBurner, with power dialing, call recordings and transcripts, AI call summaries, a built-in CRM and parallel dialing on a $19/month per seat add-on, and it costs about $195 a month for five reps against $700–915. It is also moving faster (we shipped 251 changes across 15 releases in the 30 days to September 8, 2026) because the people using it are the ones asking for the changes. Where it loses to PhoneBurner is narrow and specific, and it is listed below rather than buried.
The teams running on it are published with their numbers at dialsheet.io/customers: a 12-seat UK accountancy practice that put a nine-rep calling floor live in a day, a two-person US acquisition team sustaining about 8,200 dials a month, a solo funding desk at 1,335 calls last month, and an insurance agency at about 1,000 calls a month, retained month over month.
Normal outbound volume, 1 to 10 reps
DialSheet
The same dialing workflow for $195 a month all-in at five reps rather than $700+. No seat minimum, and the power dialer is on the free tier.
You want the whole feature set without tier-shopping
DialSheet
PhoneBurner puts the softphone on Professional and transcription and SMS on Premium. DialSheet Pro includes recordings, transcripts, AI summaries, script scoring and sequences at $29/month per seat.
Your reps talk for hours a day
PhoneBurner
Unlimited bundled minutes stop the bill moving. Past the break-even minutes worked out above, PhoneBurner is genuinely cheaper and easier to forecast.
You want a vendor to own the carrier relationship
PhoneBurner
One invoice, no Twilio console, and a support line that owns call quality end to end. That is worth real money to some teams.
Where DialSheet loses
- no predictive dialing, and parallel dialing tops out at four lines
- no voicemail drop, so a rep leaves each voicemail live or skips to the next call
- no inbound phone system, so no IVR menus, support queues or desk phones
- no contact database, so you bring your own list
- narrower native CRM integrations than the incumbents, with an API instead
- you connect your own Twilio account first, about five minutes
Questions people actually ask
How much does PhoneBurner cost per month?
Three per-user plans, as listed on phoneburner.com in September 2026: Standard at $140 per user per month billed annually or $165 billed monthly; Professional at $165 annual or $195 monthly; Premium at $183 annual or $215 monthly. Unlimited US calling is bundled on every plan. A three-rep team on Professional annual is $495 a month; ten reps is $1,650.
What is the difference between PhoneBurner Standard, Professional and Premium?
Standard is dialing only: unlimited calls, no softphone (you dial in from your own phone), no SMS, no AI. Professional adds the browser softphone, live call monitoring and coaching, and the open API. Premium adds SMS (1,000 a month), call transcription and the AI note-taker. ARMOR, PhoneBurner's spam-label protection, is an add-on on every plan. For a rep who wants to dial from a headset in the browser, Professional is the real entry price.
Does PhoneBurner have a free trial?
PhoneBurner's pricing page describes a free team admin account with the ability to test-drive the dialer, and expanded trials for team evaluations. There is no free plan for ongoing use; every dialing seat is paid.
Is PhoneBurner worth it for a small team?
It depends on minutes, not features. PhoneBurner bundles unlimited US calling into a $140-plus seat. A free dialer on your own Twilio costs $29 a month for the first seat and $29 for each teammate, plus metered minutes at about ~$0.014/min for the carrier leg and $0.004 for the browser leg. Those two lines cross at roughly 6,103 billed minutes per seat per month, which is far more than a cold caller uses: a rep at 150 dials a day bills about 1,743 minutes. Below that, metered is cheaper by a wide margin; above it, and for teams that want everything bundled with one vendor, PhoneBurner wins.
Does PhoneBurner charge per minute?
No. Unlimited US calling is included in every plan; there is no per-minute meter for domestic calls. That is the whole case for PhoneBurner at very high volume and the whole case against it at ordinary cold-calling volume, where you are paying for minutes you do not use.
What does the PhoneBurner bill look like with three reps?
Three reps on Professional annual: $495 a month, $5,940 a year, before ARMOR. The same three reps on DialSheet Pro plus their own Twilio: $87 of software plus about $30 of Twilio at 34 dials a day each, or about $123 at 150 dials a day, so roughly $117–210 a month all-in.