Five9 is an enterprise cloud contact center, generally $119–229/user/month. It's built for large support and outbound operations. For a sales team that needs a power dialer and CRM (not a full contact center), DialSheet delivers that from $0 — never per-user — on your own Twilio.
* DialSheet Pro is $19/month per 3-seat pack — never per-user (10 users = 4 packs = $76/mo). You also pay Twilio for call minutes (~$0.01–0.02/min).
| Feature | DialSheet | Five9 |
|---|---|---|
| Power / predictive dialer | Power | ✓ Predictive |
| Browser calling | ✓ | ✓ |
| Built-in CRM | ✓ | ✗ (integrates) |
| Email + SMS sequences | ✓ | Add-ons |
| Call recording | ✓ | ✓ |
| Bring your own carrier | ✓ | Limited |
| No per-seat pricing | ✓ $19/mo per 3 seats | ✗ |
| Workforce management | ✗ | ✓ |
| Inbound contact center | Via Twilio | ✓ |
A focused outbound dialer + CRM for sales teams — none of the enterprise contact-center overhead or pricing.
A heavyweight inbound + outbound contact center with predictive dialing, workforce management, and omnichannel routing — and enterprise pricing to match.
Five9 is the right tool for a large contact center. For a sales team that just needs to dial leads and manage a pipeline, it's overkill — DialSheet covers that for free.
For outbound sales calling and CRM, yes — free to start, and never per-user on Pro ($19/month per 3-seat pack). Five9 is a full enterprise contact center with predictive dialing and workforce management that DialSheet doesn't try to replace.
Five9 typically runs $119–229/user/month. DialSheet is free to start and $19/month per 3-seat pack on Pro — a 30-rep floor is $190/month, not $3,570+ — plus Twilio usage.
DialSheet is a power dialer (one-at-a-time with auto-advance), which is the right fit and compliant for most outbound sales. It does not do predictive/auto dialing.
Get everything your sales team needs — free to start, never per-user pricing.
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